Licensed Funeral Director
Q: What is your role at Basic Funerals?A: I am a licensed funeral director and assistant manager here.
Q: How did you end up in this position?A: When Basic Funerals started gaining traction in the industry in 2010, the manager at the time recommended me for a position as a junior license, as I had worked with her for a short while previously. I left the traditional funeral home I was working at to come on board against the advice of my previous employers, and haven't looked back since. From that time, I have proudly been a part of growing from a small but efficient funeral home with 5 employees, into a large organization with many affiliates and partnerships, all working to make funerals affordable for the families we have the honour of serving. It has been an amazing experience so far.
Q: What is an average day for you?A: Average... I don't have many of those kind of days. Some of my time is spent in our head office, fielding phone calls and responding to emails - making sure that anyone who has a question or concern about a funeral is answered promptly. I have the pleasure of meeting with many families in person as well, be it in our office, at their home, or at the funeral service itself. Lots of small service details can take up some of my time, whether it be getting products to where they need to be, or picking up special items on behalf of a family for that perfect final touch at the funeral. I think that if there were more average days here, I wouldn't feel so excited to come into work and figure out all the things that the day can throw at us.
Q: What is your favourite part of your job?A: It has to be the variety of tasks on any given day, and the people I have the pleasure of working with - we have a great team that consistently bends over backwards for the families that we serve, and I'm sure if you asked them, they wouldn't have it any other way.
The team atmosphere is great. I appreciate that there’s no pressure to sell more expensive services or merchandise.