Kamilah
Manager
Kamilah’s years with Basic since 2011 were born from happenstance. The position was recommended to her by her former colleague, our pre-arrangement specialist, Robin. Kamilah’s energy and detail-oriented nature make her an absolutely essential member of the team. She provides the structure and drive that allows our staff to be so cohesive and well-coordinated.
Q: What is your role at Basic Funerals?
A: I'm the manager of Basic FuneralsQ: How did you end up in this position?
A: Our licensed pre-planner Robin and I worked together at another company. Robin found herself growing dissatisfied with that organization and decided to leave her position. A few months later, she called me out of the blue and encouraged me to apply at Basic Funerals (where she had started working). I applied and was offered the job.Q: What is an average day for you?
A: I like to come in early in order to organize the day. Usually, I sort through all of the new calls that have come in, address outstanding items, and then start planning and coordinating all of the daily logistics. For instance, I assign staff to funeral and cremation services as well as in-person arrangements. I also line up transfers and figure out whatever else is required on a particular day.Q: What is your favourite part of your job?
A: My favourite part of the day is helping people understand all of their options while making sure that all of the information is easy to take in. I want them to know that it can be done without any hassles.We’re family focused, not sales focused. The transparency and lack of pressure is refreshing.
