I found your service kind, comforting, helpful, knowledgeable, A +. I knew that everything would be handled so professionally and there was nothing to worry about.
Your staff that I spoke with – Angie and Eric – were both very helpful, respectful and friendly.
Sasha was not just an order taker but acted as a consultant on many aspects. We needed that. For example, she sourced 3 different locations for the reception and recommended one which we went with. It was amazing (Discovery Centre) and best value for our money. Sasha seemed to be available all the time – not just core hours. She was back to us as soon as anyone could be with answers. I have already recommended your company to someone who attended who was impressed with the entire management of the day. The clergyman you selected fit our needs. He concentrated on my Dad and not on religious aspects. He studied the material that I gave him to the point that it appeared that he knew my father for years. The co-ordination of services between Bayview Cemetery and your organization were excellent. Next time we need this service in the family, we will be calling you again.
Didn’t feel as though we were being taken advantage of at this difficult time.
Not having to pay for it right away… accommodation of customer needs.
You did what you said you would do in a timely fashion, and for the price you quoted. Your staff were helpful, respectful, and acted honourably.
Quick and efficient, no pressure sales, excellent service.
Prompt, courteous and thorough.
I appreciated the easy manner with which it was dealt with. The fact that in the difficult time you did all the arrangements and pick-up and delivery for me. I felt much more at ease and comforted knowing that the most difficult part was handled for me and at a very reasonable affordable price. Thank you so much.
Thank you so much for being the person you are. This job of yours requires some very special abilities which I can see in you. You made this as easy as it could be. May you have a bright future and be the comfort and calm in many other bereaved situations where you will no doubt find yourself.