Fast quick and easy. The fact that I could do everything over the phone and net made it comfortable. I really didn’t want to have to go down to a funeral home when my family needed me at home following the death of my mother in-law.
Having never arranged a funeral, I was a little uncertain about using your services versus a typical funeral home. Having used your service, I would say my experience was to my complete satisfaction and appreciation. I felt that you were sympathetic to my situation, I found you were trustworthy, sensitive, professional, and worked towards my needs and benefit. I would completely refer you to others.
Dave Laemers could not have been more helpful and kind. Things were made as easy for us as possible during this time. Your help in letting pick up the ashes and pay later was also very helpful.
The ease and compassion that accompanied the emails. I felt that as I dialogued with Angie and Maggie via the internet, when I met these two wonderful women, it was as if we had known each other for years.
My husband had heard about you and went on the web to find out. We were at the nursing home where my mother just died at the time. It may have come at the suggestion of the nursing home or my husband may have remembered the name out of his head. There was no push to sell anything, which I really liked but if you asked, they had the answers and suggestions.
The staff made the process easy and comfortable at a very difficult time.
Professional, courteous, efficient, convenient. Surpassed all my expectations. Very satisfied.
I cannot say enough about the amazing service that I received from Basic Funerals when my mum passed away recently. I had looked at their packages on the internet, but had not yet pre-paid or booked anything. The day came and I contacted them and they did everything over the phone and came and got my mother. They made the process very easy, much easier than what I thought I was going to have to go through. Every single person I dealt with was extremely efficient and compassionate. All matters were managed quickly, easily, correctly and very economically. I would highly recommend their services.