Initially went on-line looking at quotes and felt better speaking with someone to confirm matters which was a really beneficial as she made good suggestions. Our 15 min time in the chapel was wonderful, the funeral director was compassionate and very helpful. Picking up my father’s ashes afterwards, again everyone was so kind and helpful! Can’t say enough how great everything was but to just say thank you!
Everything was done very respectfully and easy. I had called another place prior and it was a horrible experience. We had to go in and meet them and they tried to make us feel guilty and upsell everything. Everything was done online prior to the death so all that had to be done was call and then go in after to finalize.
You provided great service and fulfilled every request I made. I probably made some unusual requests such as being notified when my father was picked up. This was handled with ease and charm.
I had no worries about anything. I am still a bit amazed on how I did not even have to leave the house. Everything was done for me. The paperwork was excellent. All the forms for pension etc. were sent to my home. I would recommend your services to anyone.
We were treated with compassion and respect. You made a stressful time much less stressful with the professional way we were treated.
Kind, informative and understanding. Also, no one tried to sell me anything. I was treated like someone had passed away and needed help to make funeral arrangements. I was given the help I needed without feeling like I was being pressed to buy this or upgrade to that. My Mother would have been very pleased that I dealt with you and that you were very respectful while providing a service.
Low cost, easy to communicate over the internet, no sales to try and get me to buy what I don’t need. Kind people and efficient service.
The services provided by Basic Funerals were excellent and far exceeded my expectations. We decided on cremation and a family gathering at a later date. There was absolutely no difference in the kindness and professionalism we previously experienced by other funeral homes at an incredibly lower fee for the exact same service.
They were very professional, friendly, respectful. The way dad’s body was handled made it much easier for us to bear. Someone always responded very quickly to my questions and there was no impatience with our changes. at the visitation the funeral director went out of his way to help a lost guest find us.
Very professional and respectful. We also appreciated the follow-up. Although you offer many services besides the basics, there was no pressure on your part for us to buy more.