Everything was handled very well. I believe Basic Funerals was a good choice for us.
From the moment we were contacted by Sasha we felt at ease. This being the first time we have had to make funeral arrangements we had a lot of questions, she answered all of them with confidence and kindness. When my father was received by basic funerals he had some personal effects, you ensured that I received these in a convenient manner. I was incredibly impressed and have since referred basic funerals to a family friend who has also used your services and been impressed! Thank you for professionalism, sympathy and fabulous service.
Everyone I dealt with on the phone was extremely thoughtful and kind. Everything was well organized and done for me so that I didn’t really have to think too much about details.
During a stressful time dealing with the loss of my mother, I was able to make arrangements from my family room without added stress of driving to facilities. Basic Funerals online was completely devoid of any pressure, and I could easily explore options and see the financial impact of any changes immediately. And I was able to seek input from family before committing. The service was completely dignified, and exactly the same service, at the same chapel as costlier options. I even ordered the flowers through BF and they were absolutely gorgeous! Everything came together beautifully. It was a welcome calm at a time of stress and I highly recommend Basic Funerals without hesitation. And never once did I feel taken advantage of. Please pass along my thanks to Cassandra and team at Basic Funerals.
Basic Funerals provided customizable packages, which provided us with exactly what we were looking for. The staff responded promptly and professionally, and I never felt pressured or obligated to avail of any service I didn’t want to include. After checking out other funeral homes, I started to feel quite preyed upon just because we were in a vulnerable state of mind – others would start offering services we didn’t need, at exorbitant prices. Every little thing started to seem important, so we can show our loved one “how much we love them”, while in fact, in the midst of it we’ve lost the point. It was refreshing that Basic Funerals bared it down to the basics, providing clients with the freedom to customize the package through and easy to use website, and didn’t overcharge for services.
The assistance I received was very professional, thorough and of very high quality. They were clear on showing me my options and what they would cost, and helped me shave off some costs I didn’t need. My sister went and viewed the body prior to cremation, and it was very nicely set up. The Urn we ordered was beautiful. All the paperwork was taken care of and we received the death certificates very quickly. I appreciated all the guidance Basic Funerals provided, and would use them again in a second (though I hope I DON’T have to for a while!) 🙂
My father in law died unexpected and had nothing planned as well as not one dollar to his name therefore my husband and I were handling cost. For being what it was everything went smooth and everyone was extremely helpful being I had not any clue what to do. Would and did recommend to everyone I talk to. Can’t thank you all enough for such great help not only with service but costs.
We have never been involved in making funerals arrangements before but found the entire process was easy, clear cut and very sensitively handled by staff. It was helpful to have details set up beforehand so when the time came and we called you everything was put into place quickly and we had no worries. Thank you.
I think the services provided were excellent, the staff was very professional and helpful, courteous and considerate. What I liked most was the fact that you never pushed me to do anything I didn’t want and even suggested ways to save money.
The night my father past away, we were left scrambling to figure out arrangements. Everywhere we called seemed to charge an arm and a leg for elaborate services he would not have wanted, so we looked online and thankfully found Basic Funerals. They were professional, knowledgeable, and helpful throughout the entire process, and gave us the basic cremation my father would have wanted. I hope I never have to use their services again, but if I do, I won’t hesitate to call.