During such a stressful time the staff made everything so easy. They were very friendly, compassionate while remaining professional. I don’t know what we would have done especially when everyone is not thinking clearly and had never experienced this before. All the documents were provided with copies and procedures to follow. Very easy and a staff member was available if required.
To the point, courteous, helpful, and no pressure.
It was very simple and I was able to be prepared for our impending loss. It was great comfort to just make 1 phone call and I didn’t have to worry about anything else. Thank-you.
This was the first time I had to arrange a service and had no clue. Your website was fantastic – it made the whole process so simple yet dignified. And pricing was far better than the traditional approach. The celebrant was excellent. I know if needed, I wouldn’t hesitate to use your service again or recommend it to friends in need. Thank you
I liked that I could complete the online estimator so I knew what kind of cost I was looking at before I committed to something. I also appreciated that the price I got was the actual price I paid and that I wasn’t pressured or oversold on anything that I wanted without being made to feel cheap. I appreciated that the staff was responsive to my needs and made suggestions and didn’t tell me I “had” to buy this or that. I really liked the facilities that the Funeral Director suggested to me and that they were very experienced and friendly. The location was exactly as it was represented on the website. The little touches that were suggested were exactly as I would have wanted them even if I had more money to do the service through a “traditional” funeral home and at a fraction of the cost. I really appreciated the fact that the funeral director listened to me before making recommendations and did everything within the timelines that she said she would do them. All of the staff acted with the utmost discretion and professionalism which was very welcomed given how hard a time we were going through. I have told many people already about your services and will continue to do so.
During such a difficult time, it was a relief to deal with your services because everything was very quick and easy.
Highly professional service. No attempt at upselling. Extremely pleasant to deal with. Looked after all necessary details.
I was 100% happy with the service your staff provided to me right from the first phone call to the last transaction. I can’t think of any suggestions that would have made your service any better.
Pretty much everything – your staff are absolutely wonderful; available, kind, considerate, informative, thorough and detailed. In today’s world it isn’t often that you actually get a person on the other end of the line when you call. Actually getting to speak with someone without having to leave messages, etc. helped make a difficult time that much easier. Keep up the GREAT service.
I found the entire experience to be easy. Staff was very kind, respectful, approachable and responsive. A special thank you to David Wolf, Sasha and Angie for all their help.