Shipping of Human and Cremated Remains Around The World

How To Ship Human Remains

Step 1: Pick up the deceased from the place of death.

We will pick up your loved one from the place of death and bring them into our care.

Step 2: Complete the Embalming Process (if required)

Many countries require the embalming process to be completed in order to receive Human Remains. The chemical preparation of embalming ensures that the receiving country is free of any liability in regard to transfer of illness or disease. It also ensures that the deceased arrives to the receiving country in an identifiable condition for the sake of the receiving family members.

Step 3: Contact the Consulate

We will contact the Consulate to coordinate providing them with the necessary paperwork they require in order to sanction the shipment of the deceased into the receiving country. They may require documentation to be translated or authenticated before receipt. They may also require that our staff attend their nearest location in person to coordinate these documents.

Step 4: Contact the Receiving Funeral Home

The family will need to confirm the contact information of the receiving Funeral Home. Phone, email, and fax options are effective. Their address information will also need to be verified. We will then coordinate with the receiving funeral home directly to finalize the schedule of the shipment and advance any paperwork they require in the meantime.

Step 5: Book the Flight

The flight will be booked generally 2-3 weeks from the first point of contact. Shipment Timelines are not guaranteed. A tentative outline and timeline of the shipment will be provided to the family in advance and will be updated as the necessary documentation is coordinated with the consulate. Our staff takes pride in ensuring that the shipments proceed as swiftly as is possible.

Step 6: Day of the Flight

On the day of the flight our staff proceeds with the deceased to the receiving address for the flight with the paperwork to be provided to the airline and receiving funeral home. The shipping flight fee is confirmed at this time as it is based on the confirmed weight of the shipment.

How To Ship Cremated Remains

Step 1: Complete the Cremation Process

See our packages for cremation here. This process generally takes 3-5 business days to complete.

Step 2: Contact the Consulate & Receiving Party

Our staff will verify with the consulate, receiving country, and receiving party (funeral home or family member, depending on the receiving country’s specifications) any container or shipping restrictions and documentation requirements.

Step 3: Translation of Shipping Documentation (if necessary).

We will arrange for the authentication or translation of the shipping documentation. This process may take a few days to complete as authentications must be done with the Department of Foreign Affairs in Ottawa. The funeral staff will coordinate the deliverance and receipt of the documentation.

Step 4: Urn and Shipping Container Selections

Countries may have a specified material for the urn container and may have additional restrictions for the outer shipping container (such as metal outer banding or Consular seal authentication).

Step 5: Book the Flight

A tentative outline of the shipment will be provided to the family and receiving party and will be updated as the necessary documentation is coordinated with the consulate.

Step 6: Day of the Flight

On the day of the flight our staff proceeds with the urn and shipping container to the receiving address for the shipping flight with the paperwork to be provided to the airline and receiving party. The shipping flight fee is confirmed at this time as it is based on the confirmed weight and dimensions of the shipment.